Data protection DESSENDO from @8E7V3 GmbH
We, the company DESSENDO GmbH, Dormagener Str. 29, 50129 Bergheim Niederaußem, take the protection of your personal data very seriously and adhere strictly to the rules of data protection laws. For your registration with us, personal data is collected, processed and used. The following declaration gives you an overview of how we guarantee this protection and what kind of data is collected for what purpose.

Personal data
This is information that can be assigned to you personally. In addition to your name and address, this also includes your email address (es) and telephone number (s) as well as your date of birth, provided that it can be seen from the documents available to us.

We save and use your data if you contact us by phone, e-mail or via our contact form or if you would like to send us information in any other way and send us your data for this purpose.

In addition, we save and use personal data and technical information insofar as this is necessary to prevent or prosecute misuse or other illegal behavior on our website; e.g. to maintain data security in the event of attacks on our IT systems.

Finally, we save and use your data insofar as we are legally obliged to do so, e.g. due to official or court orders, and for the exercise of our rights and claims and for legal defense. We only use your data in accordance with the applicable statutory provisions and this data protection information and, if applicable, with your consent.

For technical reasons, when you visit our website, additional data is automatically generated, which we describe in detail here: Data processing on our website DESSENDO GmbH automatically collects and saves information in its server log files that your browser transmits to us. These are:

Browser type / version
operating system used
Referrer URL (the previously visited page)
Host name of the accessing computer (IP address)
Time of the server request.

This data cannot be assigned to a specific person by the provider. This data is not merged with other data sources; the data are also deleted after statistical analysis.

Our website uses Google Analytics, a web analysis service from Google Inc. (“Google”). Google Analytics uses so-called "cookies", text files that are stored on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address is only transmitted to a Google server in the USA and shortened there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by clicking on the following link https: // tools / dlpage / gaoptout? hl = de download and install the available browser plug-in.

You can find more information on terms of use and data protection at or at We would like to point out that Google Analytics has been expanded to include the code "gat._anonymizeIp ();" on this website in order to ensure an anonymous collection of IP addresses (so-called IP masking).

Google AdWords
This website uses the online advertising program "Google AdWords" and, as part of this, conversion tracking. The conversion tracking cookie is set when a user clicks on an ad placed by Google. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages on this website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page. Every Google AdWords customer receives a different cookie. Cookies cannot therefore be tracked via the websites of AdWords customers. The information obtained using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Customers find out the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information with which users can be personally identified. Users who do not want to participate in tracking can easily deactivate the Google conversion tracking cookie via their Internet browser under user settings. These users are not included in the conversion tracking statistics. Learn more about the Google privacy policy.

Our website uses at several locations so-called cookies. They serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called "session cookies". They are automatically deleted after your visit. Cookies do not harm your computer and do not contain viruses.

What is a cookie?
When you visit a website, a small text file is saved on your computer - this is a cookie. This cookie stores information that can be read by the website when you visit it again at a later date. Many cookies are necessary to ensure that the website functions properly. Some cookies are beneficial for the visitor. You can save the user name or the language settings, for example. In this way, cookies serve to ensure that you do not have to enter the same information every time you visit a website again.

Why does DESSENDO cookies?
DESSENDO uses cookies to make surfing our @2D1L6 even more pleasant for you, as customer needs can be tailored more optimally. Cookies can ensure that the same information is not displayed to you every time you visit a website several times. Cookies can also optimize the performance of a website. For example, you can help with the logout process or find a specific product more quickly.

DESSENDO uses appropriate organizational and technical measures to protect your personal data and to avoid loss of information or illegal behavior. How can I deactivate cookies? You can easily adjust your browser settings to turn off all cookies. Please note: If you deactivate your cookies, your username and password will no longer be stored on the website.

1. Open the Firefox browser.
2. Press the "Alt" key on your keyboard.
3. Select "Menu" and then "Options" in your function bar.
4. Select the "Privacy" tab.
5. Select for "Firefox will have a history:" "Create according to user-defined settings".
6. Uncheck "Accept cookies" and save your settings.

Internet Explorer:

1. Open Internet Explorer.
2. Click the “Tools” button and then “Internet Options”.
3. Click on the "Privacy" tab.
4. In the "Cookies" tab you can remove the mark and save your settings.

Google Chrome:

1. Open Google Chrome.
2. Select “Settings”.
3. Click on “Show advanced settings”.
4. In the “Privacy” tab, click on “Content settings”.
5. In the “Cookies” section you can deactivate them and save your settings.


1. Open Safari.
2. Select "Settings" in the function list (gray gear in the upper right corner) and click on "Privacy".
3. Under "Accept cookies" you can specify whether and when Safari should accept cookies from websites. For more information click on "Help (?)".
4. If you would like to find out more about the cookies that are stored on your computer, click on "Show cookies". Apps

(Online and offline applications / programs for device control light or sound) We publish apps that we sell in connection with various portals, usually the Apple AppStore (for iOS devices) and Google Playstore (for Android devices) Provide control interfaces for these devices. As the publisher of this app, we do not assume any liability for the functionality of the final setup for the use of the app in the intended area of application and, in particular, possibly not intended by the developer, since the interaction of the app / device depends on many local factors in the application environment that we cannot influence . In the case of special requirements for the lighting system / sound system in an installation, application, etc., in which 100% reliability of the lighting control is required, (usually) wired control technology is preferred. Data collection when installing the apps: DESSENDO GmbH does not @1S3I0 any data when installing applications; Registration is not required. The app store operators may collect data for analysis purposes during the installation; DESSENDO GmbH has no influence on this. We therefore ask you to observe the respective data protection information of the app store provider.

However, this data collection is expressly not carried out by the publisher of the app ( DESSENDO GmbH), but is carried out automatically by Apple or Google (including using the "analytics" tool) as part of the app download on the platforms.

The provision of the collected device-related data takes place without any influence by us and cannot be prevented by us. If the operators of the platforms collect further, possibly personal, data, DESSENDO no liability for this. Data collection when using the app: No personal data is required to use the internal functions of the app. Our apps work locally on the smartphone / tablet used and do not use any personal data, profiles or settings as part of their intended use.

There is no transmission of data to us. Settings, own device lists, etc. are only stored locally on the device and can only be expanded with device lists provided by us at the request of the user. The only external online connection (can only be called up manually) is the download of the device databases or setups provided.

We guarantee that no personal data is recorded, processed or stored on our computer system. Data protection declaration for the use of Facebook plugins (Like button) Plugins from the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, are integrated on our website. You can recognize the Facebook plugins by the Facebook logo or the "Like" button on our website. You can find an overview of the Facebook plugins here: When you visit our website, a direct connection is established between your browser and the Facebook server via the plugin. Facebook receives the information that you have visited our site with your IP address. If you click the Facebook "Like" button while you are logged into your Facebook account, you can link the content of our pages to your Facebook profile. This enables Facebook to assign your visit to our website to your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the data transmitted or its use by Facebook. You can find more information on this in Facebook's data protection declaration at If you do not want Facebook to be able to assign your visit to our website to your Facebook user account, please log out of your Facebook user account. Data protection declaration for the use of Google +1 Our pages use functions from Google +1. The provider is Google Inc. 1600 Amphitheater Parkway Mountain View, CA 94043, USA. You can publish information worldwide using the Google +1 button. You and other users receive personalized content from Google and our partners via the Google +1 button. Google saves both the information that you have given +1 for content and information about the page that you viewed when you clicked +1. Your +1 can be shown as a hint together with your profile name and photo in Google services such as search results or in your Google profile or in other places on websites and advertisements on the Internet. Google records information about your +1 activities in order to improve Google services for you and others. In order to be able to use the Google +1 button, you need a globally visible, public Google profile that must contain at least the name chosen for the profile. This name is used in all Google services. In some cases, this name can also replace another name that you used when sharing content via your Google account. The identity of your Google profile can be displayed to users who know your email address or who have other identifying information about you. In addition to the purposes outlined above, the information you provide will be used in accordance with the applicable Google data protection provisions. Google may publish summarized statistics about the +1 activities of users or pass them on to users and partners, such as publishers, advertisers or linked websites.

Data protection declaration for the use of Twitter
Functions of the Twitter service are integrated on our sites. These functions are offered by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the "Retweet" function, the websites you visit are linked to your Twitter account and made known to other users. This data is also transmitted to Twitter. We would like to point out that, as the provider of the website, we have no knowledge of the content of the data transmitted or how it is used by Twitter. Further information can be found in Twitter's data protection declaration at You can change your data protection settings on Twitter in the account settings at Contact form If you send us inquiries using the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us in order to process the inquiry and in case of follow-up questions. We do not pass on this data without your consent.

Opposition to promotional mails
We hereby object to the use of the contact data published as part of the imprint obligation for sending unsolicited advertising and information materials. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as spam e-mails. Newsletter data
If you would like to receive the newsletter offered on the website, we need an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. Further data is not collected. We use this data exclusively for sending the requested information and do not pass it on to third parties. You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time, for example via the "Unsubscribe" link in the newsletter. Passing on your data
Your data will only be passed on to bodies that are located within the European Economic Area and are therefore subject to strict EU data protection law or that are obliged to comply with an appropriate level of protection. Passing on to service companies
Various service companies are involved in the processing of the contract for the payment and delivery of products, to which we pass on the data required for the fulfillment of the task (e.g. name and address). If you wish the shipment to be notified in advance by the carrier, the telephone number and / or email address stored with us will be sent to the carrier for this purpose. In contrast to order data processing, we transmit data to third parties in the following cases for independent use for contract processing:

When delivering goods to logistics companies and the postal service provider specified in the order.
When paying for goods to the payment service provider or a financing bank specified in the order
When paying by credit card, we collect and save data such as credit card number only for presentation to the bank and to protect against improper use of the credit card. Payments via EC or credit card are only possible in our house. We are connected to the EC cash system for the approval of the payment and further processing.
Within the framework of the existing data protection laws, we may be legally obliged, for example due to official or court orders, to pass on your data to third parties or government agencies. If, for example, it is necessary to prosecute criminal offenses or to exercise and enforce our rights and claims, we are also entitled to pass on your data.

Security of your data
Your data stored by us will be secured by technical and organizational measures in order to effectively prevent loss or misuse by third parties. Our employees who process personal data are obliged to observe data secrecy and must comply with this.

Our technical security measures are regularly checked and, if necessary, adapted to the state of the art. These principles also apply to companies commissioned by us to check and adjust the data. Right to information / right to correction, deletion and blocking of personal data You have the right to information about the data stored about your person, their origin and recipient as well as the purpose of storage at any time. We will be happy to provide you with information about the stored data. Due to the size of our company, however, we do not have to appoint a data protection officer personally. (

Responsible body within the meaning of data protection laws is DESSENDO GmbH, Managing Director Guido Paulussen, Dormagener Str. 29, 50129 Bergheim. In addition to this right to information, you have the right to correct, delete and block this personal data. A message to us is sufficient for this. Data that we have to store due to legal or contractual retention requirements are blocked instead of being deleted in order to prevent use for other purposes.

Due to the statutory retention requirement for fiscal documents, your personal data is automatically deleted 10 years after the last transaction.

Additional consent to the use of your personal data, rights of revocation / objection Due to legal provisions, your express consent is required for certain purposes (e.g. advertising by e-mail). Such consents are logged in accordance with data protection regulations. You can revoke and / or object to this at any time and with effect for the future.

We will endeavor to implement this objection / revocation immediately, but ask for your understanding if the implementation takes some time for technical reasons and you may still receive messages from us in the meantime. To object to the use of data described under the heading "Data processing on our website", please follow the instructions described there. For the rest, a simple message to us is sufficient to withdraw consent or to object. You can use the following contact details without incurring any costs other than the transmission costs according to the basic tariff: By post: DESSENDO GmbH, Dormagener Str. 29, 50129 Bergheim Niederaußem By email: datenschutz @ dessendo .de If you are interested in If you have registered for our newsletter, it is sufficient to click the unsubscribe link contained in the email and follow the further instructions. Credit check and scoring When initiating or reviewing existing business relationships, we may obtain and save credit information and / or trade information from "IHD Kreditschutzverein eV" in order to safeguard our legitimate interests.

In addition, payment incidents are noted in our system, which we include to determine a credit line, e.g. in the SEPA direct debit procedure. More information Your trust is important to us. We would therefore like to answer your questions about the processing of your personal data at any time. If you have any questions that this data protection declaration could not answer, or if you would like more detailed information on a point, please contact us with the subject data protection. ( Information on the use of your e-mail address: We use the e-mail addresses provided to us in active business contact or when contacting us for communication during order processing and submitting offers as well as for related correspondence and answering inquiries.

Furthermore, your e-mail address will be used to occasionally send you offers or information on products and events as long as you have a business relationship with us.

Your data will not be passed on to third parties without your consent.

If you do not want any further emails outside of the pure communication for orders / offers / inquiries, you can object to this use at any time. Please use the setting options in your customer account. Purpose of data collection, processing or use The object of the company is the conception, development, manufacture, sale and repair of lighting, sound and computer systems, especially for theaters and other stage operations. The data is collected, processed and / or used exclusively for the company's own purposes

Establishment and implementation of contractual relationships with customers
Sending newsletters to customers
Marketing measures
Customer service and customer support
Provision of telemedia
Personnel development, planning, control and administration including wage and salary accounting and the fulfillment of social security and other legal obligations
Internal communication between employees
External communication with interested parties, business partners and other communication partners
Affected groups of people and the related data or data categories:

including name, company affiliation, e-mail address, address data, telephone number (s), e-mail address (es), date of birth, correspondence (including e-mails), information from third parties, payment and shipping processes

Employees of DESSENDO GmbH, as well as applicants, trainees, interns and former employees
Personal data (including name, address, personnel number, nationality, date of birth, information on qualifications, entry and exit, wage and salary data, pension and social security data, applications, references, warnings, salary data, bank details)

Suppliers, business partners:
including name, company affiliation, e-mail address, address data, telephone number (s), e-mail address (es), date of birth, correspondence (including e-mails), information from third parties, payment and shipping processes
Recipients or categories of recipients to whom the data can be communicated:
As far as necessary for the performance of their tasks: internal bodies that are involved in the business processes concerned. Insofar as based on the applicable legal provisions and / or with the consent of the persons concerned: Public and non-public bodies.

External contractors (e.g. transport companies, external IT technicians) as vicarious agents for the fulfillment of the contract and / or to secure the EDP system.

Deletion of data
Insofar as there is no longer any legal or contractual retention obligation (usually 10 years after the last business transaction) to prevent deletion, there is no reason to assume that deletion affects the interests of the data subject worthy of protection and that deletion does not cause a disproportionate effort because of the special type of storage.

A transfer of the data to third countries is not planned.

If necessary, this data protection information will be updated, which is why we recommend that you regularly inform yourself about changes on this page. If a change could affect your consent, we will of course inform you separately.